Privacy Policy and Personal Data Processing

1. Data controller identification

CREABITS ('we', 'the company') is a Chilean company dedicated to the development of software, applications and digital products. CREABITS acts as the data controller for the personal data described in this document, unless stated otherwise for a specific product or service. The company's formal identification details are: [POR DEFINIR: full legal name], [POR DEFINIR: tax ID (RUT)], with registered address at [POR DEFINIR: legal address]. For questions about this policy, you can write to contacto@creabits.cl.

2. What data we collect and why

As a developer of applications and digital products, CREABITS may collect personal data in different contexts: through this corporate website, through the products and applications we build for our clients, and through our relationship with people who contact us.

• Contact details (name, email, company and the content of your message) when you fill out this site's contact form, in order to respond to your request.
• Basic technical browsing data (such as IP address) to protect the site against abuse and spam, including verification through Google reCAPTCHA when enabled.
• Personal data of end users of the applications and digital products we develop for clients, whose specific processing depends on each product: [POR DEFINIR: details of data processed per product/application line, if it should be documented in this general policy].
• Contact details of people interested in working with or for CREABITS (applications, partnerships), when voluntarily shared.

3. Legal basis for processing

The processing of your personal data is based, depending on the case, on your consent (for example, when submitting the contact form), on the performance of a contractual or pre-contractual relationship, on CREABITS' legitimate interest in operating and protecting its services, or on compliance with applicable legal obligations. This processing is governed by applicable Chilean personal data protection legislation. [POR DEFINIR: confirm with legal counsel whether additional or different legal bases should be detailed for specific products.]

4. Who we share your data with

We do not sell your personal data. We may share data with service providers that help us operate this site and our products (for example, email delivery services and, when enabled, Google's reCAPTCHA service to prevent spam on the contact form), who process that data under our instructions. We may also share data when required by law. [POR DEFINIR: complete list of current providers/data processors, if they need to be named explicitly in this policy.]

5. Retention periods

We retain your personal data for as long as necessary to fulfill the purpose for which it was collected and, where applicable, for any additional periods required by applicable regulations. [POR DEFINIR: specific retention periods by data type/purpose.] Once the purpose and any applicable legal periods have been fulfilled, the data is deleted or anonymized.

6. Your rights over your personal data

As the data subject, you have the right to:

• Access the personal data we hold about you.
• Request the rectification of inaccurate or outdated data.
• Request the cancellation or deletion of your data and, where applicable, your account.
• Object to certain processing of your data.

You can request the deletion of your account and personal data through our account deletion page.

7. How to exercise your rights

To exercise any of the rights described above, write to us at contacto@creabits.cl, indicating which right you wish to exercise and the information needed to identify you. If your request relates to deleting your account and your personal data, you can start it directly from the link in the previous section. [POR DEFINIR: committed response time and detailed identity-verification procedure.]

8. Cookies and similar technologies

This website does not use first-party advertising tracking cookies. When the contact form's anti-spam verification is enabled, Google's reCAPTCHA service is loaded, which may use cookies and similar technologies under its own privacy policies. [POR DEFINIR: confirm whether other third-party cookies or technologies (analytics, marketing) are used and detail them here.]

9. Security of information

We adopt reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, alteration or improper disclosure. No system is completely infallible; if you have concerns about the security of your data, you can contact us through the channels listed in this policy.

10. Changes to this policy

We may update this policy from time to time to reflect changes in our practices, our products, or applicable regulations. We will publish any changes on this same page, along with the last-updated date shown at the top of the document.

11. Contact

If you have questions about this policy or about the processing of your personal data, you can write to us at contacto@creabits.cl.